Nafasat Clothing Return Policy

At Nafasat Clothing, we're committed to ensuring your satisfaction with every purchase. However, if for any reason you need to return an item, we've streamlined the process for your convenience.

**Return Policy Overview:**

1. **Timeframe:** You have 15 days from the delivery date to initiate a return.

2. **Condition:** Items must be unused, unworn, and in their original condition with all tags attached.

3. **Proof of Purchase:** Please provide the original receipt or order confirmation email.

4. **Non-Returnable Items:** Personalized or customized items cannot be returned unless they are defective or damaged upon receipt.

**How to Initiate a Return:**

1. **Contact Us:** Reach out to our customer service team within the 15-day return window by emailing us at [nafasatclothing@gmail.com](mailto:nafasatclothing@gmail.com) or calling us at (+92 323 3452547).

2. **Provide Details:** Include your order number, the item(s) you wish to return, and the reason for the return in your communication.

3. **Return Authorization:** Once your return request is approved, we will provide you with a Return Authorization (RA) number and detailed instructions on how to proceed.

**Return Shipping:**

1. **Customer Responsibility:** You are responsible for the return shipping costs, unless the return is due to an error on our part or if the item received is defective or damaged.

2. **Shipping Method:** For your security, we recommend using a trackable shipping service.

3. **Refund Processing:** After we receive and inspect your returned item(s), we will process your refund within [X] business days. Please note that original shipping charges will not be refunded.

**Refund Method:**

1. **Original Payment Method:** Refunds will be credited back to the original payment method used for the purchase.

2. **Notification:** You will receive an email confirmation once your refund has been processed.

**Exchanges:**

Unfortunately, we do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

**Visit Us:**

Nafasat Clothing
Shop No 01, PMC Center
Opposite Shalimar Center, Near Madina Masjid
Tariq Road, Karachi, Pakistan

**Location 📍:** [Google Maps](https://goo.gl/maps/xNwSi7QKcCRAcvvu6)

**Store Hours:** Monday to Saturday, 8:30 am - 12:00 pm

Thank you for choosing Nafasat Clothing. We value your trust and look forward to serving you again.